FREE SIGN UP FOR OUR NEWSLETTER AND ENTER「15%OFF」DISCOUNT CODE WHEN YOU CHECKOUT

SHIPPING POLICY

All products are freshly handmade with love, and some may not come in ready stock. Due to the intricacy of the products, please allow between 3-5 days for the item to be created and add the shipping times below on top.

Expected arrival of orders within Malaysia

We are using POSLAJU for all orders delivery. For more shipping information kindly contact us at ask.balancetree@gmail.com. 

2 - 5 working days upon received order confirmation from BALANCE TREE SOAP. You will be receiving an email from BALANCE TREE SOAP that states the delivery tracking number for your reference and personal tracking.

For international order kindly contact us at ask.balancetree@gmail.com.

Please verify the shipping address and information before confirmation. Please be aware that additional shipping fees may be required if the package needs to be reshipped.

Once the delivery tracking number is sent to the respective buyer, BALANCE TREE SOAP will not be held responsible should there be any losses or damage during delivery.